Log-in errors and events where emails are not received
Thank you for always using UNICO online shop.
System migration causes defects with some functions and services
We apologize for any inconvenience and inconvenience to our customers.
As of November 7 (Thursday), the problem has been resolved regarding the problem of "not displaying a member coupon" or "not displaying points", but if there are still problems that are not displayed at present, we would like to do so. We are sorry, but please contact us.
If you try to log in with the old membership information, you may get an error, and if you do not receive the password resetment email, it may fall under the following conditions and it is not eligible for the transfer.
If applicable, please register again in "New Member Registration".
▼ Conditions for those who are not eligible for the migration
- If 3 years have passed since the last login date
- Three years have passed since the member registration, and there is no purchase of the product
- If you do not register your address
- If there is a defect in the email address entered when registering as a member
There are events that do not receive emails for "password resetting" even for customers who do not fall under the above
It occurs when using carrier mail (docomo, au, softbank) and iCloud mail.
Because there is a possibility that carrier email may have been spamed mail,
We would be grateful if you could change the measures against spam on the relevant career.
■ DoCoMo Kantan settings
https://www.docomo.ne.jp/info/spam_mail/spmode/easy_setup/
■ au recommended setting
https://www.au.com/support/service/mobile/trouble/mail/email/filter/recommend/
■ SoftBank Ast -enhancement of spam mail filter
https://www.softbank.jp/mobile/support/mail/antispam/email-i/spammailfilter/
■ ICLOUD email
Countermeasures method under confirming
If you do not solve it, we are very sorry, but I would be grateful if you could consider changing to an email address other than career email. In that case, as soon as you contact us by inquiry, we will register and contact us.
In addition, the following is continuing to recover work.
▼ Events that are continuing
Delayed in the purchase history list (will be notified as soon as recovery)
■ Inquiry form
https://www.unico-fan.co.jp/pages/contact